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Help & Communication

Contact & Technical Support

Have questions about portal requirements, need troubleshooting help, or want to report a technical bug? We are here to help.

Email Support

General inquiries, feedback, and user support.

Average response time: < 24 hours

Report a Portal or Bug

Found a government or exam portal with unusual requirements? Let us know.

Engineers review daily

How to Report a Portal Issue Effectively

To help us rapidly replicate and adjust formatting containers for new portal rules, please include the following details in your email:

1. Portal Name & URL

e.g. UPSC, US Visa CEAC, SBI KYC, etc.

2. Exact Error Text

e.g. "File size must be between 20KB and 50KB"

3. Browser & OS

e.g. Chrome 128 on Android / Edge on Windows

Privacy Reminder Regarding Email Attachments

Please do not attach sensitive government IDs, passport copies, or bank account signatures in unencrypted emails to support. You can describe the file parameters (e.g. "1200x800 JPEG of 15 KB") without sending confidential documents.

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